FAQ

We have a specific web page devoted to answering this question.  Follow this link, how does it work, to read more.

Classes are self-paced via our online learning system. When you are ready to begin a course, follow the registration instructions on the course product page, and you will then be granted access as soon as we process your registration. Your enrollment into the course is indefinite, and you are welcome to complete the course at your own pace.

All online classes are accessible 24 hours a day. There is no need to be online at the same time as other learners or faculty.  All discussions take place via discussion forums within the online learning environment. Discussion forums provides a useful resource for learners, since it includes discussions with faculty and other learners who share their experience.

E-learning courses offered by the GHG Management Institute are available online through our Learning Management System (LMS). The GHG Management Institute utilizes an e-learning format to keep costs down and enable us to have a global reach as large as the internet itself. E-learning allows you to take a course according to your personal schedule, without traveling and as your personal schedule permits. It also dramatically reduces the carbon footprint for both learners and the Institute compared to traditional classroom formats.

There is no need to be online at any fixed time.

The Learning Management System (LMS), where we host our courses, provides a discussion forum where you can post messages and questions as well as help respond to questions posed by other learners. However, this feature is not real-time (i.e., it is asynchronous) so you may experience a delay in responses. Our learners come from all over the world, so it would is very difficult to schedule an appropriate or convenient time to engage in a live discussion.

Hardware

Computers purchased within five years will generally have the processor speed and memory capacity to effectively access course materials on this website.

Learners will also need the following:

• Video card (minimum of 256 colors at 800 x 600 resolution
• Mouse
• Sound card
• Speakers
• Internet connection (slow connections will work, higher speed connections will just work faster)

Operating Systems

Most major single-user and multiple-user operating systems are supported – Microsoft Windows and Apple Mac OS X. The main requirement is to have working web browser.

Browsers and Settings

For Windows-based users, Internet Explorer, Google Chrome or Mozilla Firefox is recommended; Macintosh users are encouraged to use Google Chrome or Firefox, though Safari should work as well. Regardless of your choice in browsers, make sure your settings match those listed below:

Microsoft Internet Explorer (IE)

• Temporary internet files (every visit to the page)
• Default settings for security and privacy
• Medium security setting for the Internet zone
• Content advisor disabled

Mozilla Firefox

• Cookies enabled
• Cache enabled
• JavaScript enabled

Applications and Plug-ins

The following applications and plug-ins are required: Adobe Flash Player (7 or later) and Adobe Reader (7 or later).

Account with Username and Password

Users must have a GHGMI account to access online courses.

Pop-up Window Blockers

Pop-up window blockers should be disabled (or at least allow pop-ups for site – http://member.ghginstitute.org).

Firewall Settings

Firewall settings must allow streaming media from this website through Port 80.

Internet Connection Speeds and Data Transfer Rates

For users with dial-up modems (56k or faster), Internet connection speeds are affected by the quality of telephone lines and the variable connection speeds of modems.
If a broadband connection is used, there shouldn’t be any issues accessing course materials. There are no requirements for a high-speed connection, but a minimum of 768.0 Kbps download speed is recommended.

To review and pay for a course, please visit either the Individual Courses page or the Diploma Programs page and select the course or diploma program you’re interested in. Scroll to the bottom and click on the “Add to Cart” button. When selecting an individual course, you will be presented the option of purchasing the course + exam, the course only, or the exam only. If you purchase a course without the exam and change your mind in the future, simply return to this page to purchase the exam separately. There is a discount in price if the course and exam are purchased at the same time.

Once you’ve successfully completed the payment process, a confirmation e-mail will be sent from the GHGMI Registrar’s office within one business day to provide information on how to access your selection. You will not be able to access the course until your enrollment is processed and you receive a confirmation email with your login credentials.

Course and exam fees are listed on the Individual Courses page and the Diploma Programs page.

Payment for courses and diploma programs may be made using credit cards (Visa, MasterCard, AMEX or Discover), PayPal, check by mail or wire transfer. If paying by PayPal or wire transfer, the learner is responsible for any additional costs incurred. In the case of PayPal, please ensure the box “I will pay the fee” has been selected when completing the online payment form. Failure to do so may result in a delay in enrollment. Payment must be made in full before a learner is enrolled in a class. For more information on invoicing and payment procedures, please e-mail [email protected].

Orders must be placed through our website. To ensure the security of sensitive information such as credit card and bank account numbers, we are unable to process orders by phone or via email. If you have questions or need assistance when placing your order online, please e-mail [email protected].