What are the technical requirements for accessing the course material?
All of our courses are available online only, meaning they cannot be downloaded to your local device and are not accessible when your device is offline. For this reason, an internet connection is required to access our courses. Other requirements are as follows:
Hardware
Laptops, desktop computers, and handheld devices, such as tablets and mobile phones, purchased within the last five years, typically have the processor speed and memory capacity necessary to effectively access course materials on our Learning Management System (LMS).
Operating Systems
Most operating systems are supported, including Microsoft Windows and Apple Mac OS X.
Browsers & Settings
Most browsers, including Microsoft Edge, Google Chrome, Safari, and Mozilla Firefox, will be compatible with our courses. For all browsers, pop-ups MUST be enabled for https://member.ghginstitute.org. Our courses will not function properly if you have pop-ups disabled. If you aren’t sure how to allow pop-ups on your browser, please refer to the following instructions:
Microsoft Edge:
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- Open Microsoft Edge, and click the three-dot menu icon (Settings and more) in the top right corner.
- Select “Settings” from the menu.
- Click “Cookies and site permissions” in the left-hand menu, then select “Pop-ups and redirects.”
- To allow pop-ups for specific websites, keep the “lock” switch on, and click “Add” under the “Allow” section.
- Enter the website address: https://member.ghginstitute.org and click “Add.”
Google Chrome:
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- Open Chrome, click the three vertical dots (Customize and control Google Chrome) in the top right corner, and select “Settings.”
- Privacy and Security: In the left-side menu, click on “Privacy and Security.”
- Site Settings: Scroll down and click on “Site settings.”
- Pop-ups and redirects: Click on “pop-ups and redirects.”
- Enable Pop-ups: add https://member.ghginstitute.org to the “Allowed” list.
Safari:
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- Open Safari, and click on “references” under the Safari menu.
- Pop-up Windows: Click on “Websites” in the top navigational menu, then scroll down to “Pop-up Windows” in the left sidebar.
- Enter website address: https://member.ghginstitute.org into the “Allow” list.
Mozilla Firefox:
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- Open Firefox and click on the three horizontal bars in the upper right corner of the browser window and select “Options” (Windows) or “Preferences” (macOS).
- Go to Privacy & Security: In the left sidebar, click on “Privacy & Security.”
- Add Exceptions: To allow pop-ups from specific websites, click the “Exceptions…” button next to “Lock pop-up windows.”
- Add Website URL: In the “Exceptions” window, enter https://member.ghginstitute.org and click “Allow.”
- Close the Window: Close the Exceptions window and click “OK” to save your changes.